5 tips on how to success in sales
How to be successful in retail sales or cold calling and How to be successful in staffing sales
How to success in sales? Especially how to be successful in retail sales or door to door sales? Here you will find top tips for success in sales
Clients are important for all businesses. Very important, Vital, and Critical for organizations to survive and grow. They are the target of our sales effort. And they ultimately pay us.
But… But as important and significant as clients maybe they are NOT gods from Mount Olympus and they are not Patton-like generals that should be revered and ‘worshipped.’ this is the biggest mistake Sales guys make.
How to be successful in staffing sales?
Some sales reps – and companies treat customers as God and make critical sales mistakes.
Instead, they treat the client like a supreme or all-powerful being. And here’s the thing: the trouble with treating your client like a superior is that you, by definition, become an inferior.
By default, you become subservient and it is at this stage where the trouble can start and foolish things can happen.
Also Read: 3 Effective Principles for performance based compensation
Putting a customer on a pedestal can negatively impact your happy selling and customer service efforts. Your judgment can become clouded and misaligned. Ultimately it can significantly affect your company, its operations, its sales, and profitability, and ultimately, you.
Then how to get success in sales job?
Here are some examples of what can happen when you elevate your client to a lofty level:
You regularly provide discounts to the point that ‘yesterday’s luxuries become today’s ‘necessities’; in other words, it becomes an expectation rather than a special gesture.
You don’t charge shipping regardless of the size of the order because you don’t want to annoy the client or you fear the client will jump ship to your competitor.
Here is a great proverb that truly reflects to above toughts and a first key for how to success in sales job!
“I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain.” -Frank Herbert, "Dune"You make promises designed to endear the customer to you but that require individuals and departments (e.g., shipping) to drop everything, jump through hoops and meet the demand you set regardless of the internal impact
Your special arrangements act like dominos and knock other customers off the priority list (putting them at risk)
Sales training tips for success!
"The most difficult thing is the decision to act, the rest is merely tenacity. The fears are paper tigers. You can do anything you decide to do. You can act to change and control your life; and the procedure, the process is its own reward." -Amelia Earhart
How to be successful in retail sales or cold calling?
You drop everything and ignore or dilute your happy selling efforts with YOUR customers
Your special ‘one time deep price’ concession is used as blackmail on other sales (“Gee, Mark, you gave it to be the last time!”)
Also Read: Sales Management system – A Strategic Sales managers tools
How to be successful in staffing sales?
Your attitude gets a little (or a lot) negative when internal departments don’t meet your demands; you ‘bad mouth’, blame, and point fingers at others as you search for a scapegoat.
You put your boss in awkward situations far too often.
Your client is abusive with you despite your extra effort … and you take it on the chin day after day, build up stress and burnout
Sound familiar? here is how to get success in sales job! happy selling tips for success in retail sales and cold calling. And best practices for success in staffing sales
What to Do? how to be successful in door to door sales? How to be successful in retail sales? How to be successful in staffing sales and how to be successful at cold calling?
– 5 Tips for Customer Relationships, top sales tips for success!
Don’t get me wrong, there’s absolutely nothing wrong with trying to please, wow, and amaze your clients. Doing the extras give you the edge and separates you from a competitive pack. By all means, aim to please and go above and beyond.
But …But do so on an equal footing. Here are five tips that can help you avoid foolish actions and decisions and can lead to healthier and happier customer relationships.
A key to how to success in sales job and direct sales tips for success in retail sales, cold calling, and staffing sales
#1: See your client as a partner, not as a god or general.
Your client is an important but EQUAL partner. Nothing more. Think to win/win/win. No matter what you do, it must benefit your company, the customer, and you. If there is a ‘lose’ in the equation, the relationship is not equal. It creates an imbalance. It creates a ‘them’ and ‘us.’ It creates ill will. It infects our judgment and decision-making process. And spreads like cancer.
#2: Apply the 3 –Second Rule to every decision -THINK before you do.
Think before you do: that’s all there is to it. Before committing to anything, take 3 seconds to reflect on it. THINK! Think about why you are doing it. Think of the implications, short term, and long term. Check with your boss. Call shipping first. Review the issue with accounting. Don’t promise a thing until you know you can accomplish it.
Also Read: 5 tips on how to listen to your customers | SCRM Marketing | Social CRM strategy
#3: Promise less and deliver more.
I don’t need to tell you this; you’ve heard this before. If you commit to a 3 day turn around, try to deliver in two. If you can do it and it doesn’t turn your company on its tail, do it. You’ll look like a hero and you’ll build value. If you can’t do it in two days, you still have kept your word with three. You win, the customer wins AND your company wins.
Here is a great proverb which clears the above point on how to be successful in retail sales and how to be successful at cold calling.
Our brands — Nike, Converse, Jordan Brand and Hurley — are loved by customers all over the world. But we never take that for granted; we know that every day we have to earn their trust — by serving them completely and adding real value to their lives through products and experiences.
– Mark Parker CEO, Nike
#4: Learn to say no.
Say no when necessary. Say it politely. Say it respectfully. Explain the rationale behind the ‘no .’ Tell them what you CAN do. Offer alternative solutions if you have one. But be prepared to draw a line in the sand. Better to be honest and straightforward than promise the world and not deliver.
#5: Be willing to let them go.
Sometimes, just sometimes, it is better to ‘fire’ the petulant client. Get rid of them. Send them to your competitor and let them deal with the issues. Meanwhile, you can concentrate on providing better service and sales to all those clients that you neglected. These is happy selling tips for success.
(I realize that this strategy is NOT always easy especially if that client constitutes the majority of your business. But, if this is the case – if a dominant client has their heel on the neck of your business- then start building a contingency plan, fast).
Summary
Good, strong, and lasting relationships with customers are based on mutual respect and this a key to how to success in sales job, how to be successful in retail sales, or How to be successful in staffing sales. If you elevate the client too much you risk making poor business decisions. Foolish decision. When you have a proper perspective everyone wins.
Labels: How to success in sales, top sales tips for success, how to be successful in retail sales, how to be successful at cold calling, how to be successful in door to door sales, how to be successful in inside sales, how to be successful in staffing sales
2 Comments
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