Zoho CRM free

Is Zoho CRM free?

First of all, let us understand What is Zoho? 

Zoho is more than just a CRM. Zoho is a cloud-based online office suite containing word processing, note-taking, spreadsheets, presentations, databases,  wikis, web conferencing, customer relationship management, project management, invoicing, and other applications. Zoho is developed and owned by Zoho Corporation, a California-based company.

In this article, you will learn:

• What is CRM Zoho? 
• What are Zoho CRM features?
• Is Zoho CRM really free?
• Is Zoho Mail free?
• How do I sign up for Zoho Mail?
• Does Zoho integrate with Outlook?

What is CRM Zoho? 

Zoho CRM is a web-based, AI-powered cloud-based CRM system designed to facilitate and grow business by storing/maintaining a customer database, then attracting, retaining, servicing, and satisfy customers. It works well regardless if you're a small business, an entrepreneur, or a large enterprise. Zoho CRM can help to automate your daily business activities, track sales, and engage customers in different platforms.

Also Read: How to Choose an effective simple CRM for Small Businesses

Zoho CRM features:

Below are the main features of Zoho CRM

• Custom Modules
• CRM with Email
• Mass Email
• Inventory Management
• Workflow Management
• Integration with Microsoft Office & Outlook
• Reports & Dashboards
• Marketing Automation
• CRM Analytics
• Workflow Approval Processes

Other important features are:

• Customer Support & Service
• Developer API for Third-party Integration
• Document Library
• Gamification
• Multiple Currencies
• Role-based Security
• SalesForce Automation
• Social CRM

Is Zoho CRM really free?

Yes, Zoho has a beginner plan that starts with 0$, You can signup even without a credit card. This such a significant trust that the company offers. These are limited to 3 users with the Zoho email support and with essential required benefits.

Also Read: Mobile CRM: are you already a digital company?

Free Plan with available benefits:

• 3 Free Agents
• Email Ticketing
• Customer Management
• Help Center
• Private Knowledge Base
• Predefined SLAs
• Macros
• Multi-Language Helpdesk
• 24*5 Email Support
• Mobile Apps

All the users kindly share your experience who has worked on Zoho, along with pros and cons that you feel and would like to improve to make Zoho a further better