SaaS vs On-Premises, Online CRM Software: On-Demand CRM

SaaS vs Paas

Online CRM Software: On-Demand CRM

Companies are investing in CRM software to leverage the information necessary to guarantee lifetime relationships with their customers. Nowhere is this more evident than on the Web. With competition, just a mouse click away, every business must maintain and build customer loyalty to survive. Simultaneously, companies are finding that the increase in online sales and e-mail inquiries is overwhelming their staff and infrastructure. These companies need new help with old problems.

Also Read:  SaaS is bad?

 

Rent or Buy Or SaaS vs On-Premises?

What is the difference between SaaS and on-premise?

When it comes to deploying online CRM applications, there are basically two options: purchasing or renting. You can either buy an in-house application or rent from an Application Service Provider (ASP), an online CRM vendor who “hosts” Internet-designed applications that a business rents online and can be accessed from any computer in the world.

what is Saas? Like all CRM product offerings, hosted or online CRM is being adopted rapidly by companies of all sizes. CRM’s track record of long implementation cycles that require extensive consulting and customisation services. These requirements have led companies of all sizes to consider hosted applications as a cost-effective, low-risk alternative. It allows you to do what traditional software use to do without the installation and maintenance hassle.

what is PaaS? For instance, if you have to buy the software, then you are stuck with it. But if you rent, you don’t have to go out and buy anything or hire anyone. Or, if you don't like something, you can give it back. And you only pay for what you use.

Hosting options range from the small to large, such as adding a chat screen to your Web site to full-fledged solutions that combine email management, Web collaboration, VOIP support, and even rented CSRs (customer service representatives) to handle customer support. It’s a way of offering enterprise-level CRM applications to small and mid-size companies.

Also, application hosting is proving to be a low-risk, high-return model for companies of all sizes. Hosting vendors are now able to scale the usage and security requirements of even the largest enterprises.

Also Read:  Will Saas disappear in the cloud? ..talk about the problems in Enterprise SaaS

 

Hosting is definitely user-friendly. The easy startup, low cost, minimal IT involvement. On the cutting edge, Hosting has improved its scope of offerings by leaps and bounds: swift deployment, advanced workflow capabilities to handle report distribution and customer and lead routing, voice access, a multi-tiered architecture to support channel management, extending its capabilities to wireless phones.